The GDPR (General Data Protection Regulation) is a new EU regulation that came into force throughout the EU on 25 May 2018. The GDPR replaced the Personal Data Act (PuL). With regard to the processing of personal data, the GDPR differs from the Personal Data Act and the requirements for how companies may process your personal data were tightened.

By shopping at WallRibbon, you accept our data protection policy and our processing of your personal data.

We protect your privacy and do not collect more information than necessary to process your order.

We never sell or pass on your information to third parties without a legal basis.

WallRibbon is responsible for the processing of the personal data you have provided us as a customer. Your personal data is processed to be able to handle your order and in case you have requested newsletters or promotional offers – to be able to adapt marketing to your individual needs.

The information below is a summary of how we store and process your data in accordance with the Data Protection Regulation (GDPR).

What is personal information?

Personal data is defined as all information that can be directly or indirectly attributed to a natural person.

What information do we store?

To be able to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address, and purchase history.

Your information is stored as long as we have a legal basis to process your information, for example, to fulfill the agreement between us or to comply with any legal obligation under, e.g. the Accounting Act.

Legal basis

In connection with a purchase, your personal data is processed to complete the agreement with you.

Marketing, promotions and similar mailings take place with your consent.

What information is shared and for what purpose?

Payment provider

When making a purchase, information is shared with our payment provider. What is stored is the first name, last name, address, e-mail address, and telephone number. If you choose to pay by invoice, the personal identity number of the payment provider is also saved. The information is saved in order to complete the purchase and to protect the parties against fraud.

The payment providers (payment services) we use are: Nordea connect.

Shipping company

In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is first name, last name, and address information for delivery. E-mail address and/or mobile number may also be shared with the shipping company.

The shipping company we work with are: DHL.

Newsletter

If you have chosen to subscribe to our newsletter, your first name, last name and email address will be shared with our newsletter provider. This is to be able to keep you updated with information and offers for marketing purposes. We use Mailchimp to send out our newsletters.

The right of access

You have the right to receive extracts from all information available about you with us. Excerpts are delivered electronically in a readable format.

Right to rectification

You have the right to ask us to update incorrect information or supplement information that is incomplete.

The right to be forgotten

You can request your information to be deleted at any time. There are few exceptions to the right to deletion, such as whether it should be retained because we must fulfill a legal obligation (for example, according to the Accounting Act).

Responsible for data protection

WallRibbon is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed. 

This is how we protect your personal data

We use industry standards such as SSL/TLS and one-way hash algorithms to store, process, and communicate sensitive information such as personal data and passwords in a secure way.

Newsletter from WallRibbon

WallRibbon uses the MailChimp service to distribute newsletters to customers who have registered their interest in our newsletter on our website or if you have been/are an interested party to us. When your personal data is stored by MailChimp in and outside the EU/EEA, we ensure that there are protection measures such as data transfer agreements, between us and our service providers so that they process your data in a secure manner. Read more about how MailChimp works with GDPR here.

Contact Us:

WallRibbon

Vittarydsverken, Sture Steens väg 9, 341 55 Vittaryd
Org. No: 556120-7837
E-mail: info@wallribbon.com
Telephone: +46 (0)44-454 01
Opening hours: Week days 08:00-16:00. Sat-Sun: Closed